We usually process and ship pending orders once a week (unless there is a Swedish National holiday or we are on holiday, trade show etc).
The ordering cutoff times are
Thursday 23:00 GMT (shipping Friday)
Orders that contain backordered items are held and shipped on the next shipping day after the backordered stock arrives.
Packages are now shipped with registered post which is traceable and covered for missing or lost items. We may still at times offer the old Flatrate shipping (since its cheaper) however if this option is available then there is not tracking or compensation for missing or lost items. In other words we recommend registered post if its an option as we can no longer compensate for untraceable and undelivered items. Using Flatrate will be at your own risk.
if you have a question about your order or tracking number, then please drop a line to firstname.lastname@example.org